Shipping policy

Hamp It Up ships orders within Australia using Australia Post to ensure reliable and secure delivery.

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Domestic Shipping

All orders placed within Australia are shipped via Australia Post using standard domestic services. Delivery timeframes are estimates only and are based on Australia Post’s guidelines.

Shipping times may vary depending on your location, seasonal demand, public holidays, and other factors outside of our control.

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Order Processing

Orders are processed within a reasonable timeframe after purchase. Once your order has been dispatched, you will receive confirmation and tracking information where available.

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Delivery Timeframes

Estimated delivery times commence once your order has been dispatched, not from the date of purchase. Hamp It Up is not responsible for delays caused by Australia Post or other unforeseen circumstances.

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Incorrect or Incomplete Address Details

Please ensure all delivery details are correct at checkout. Hamp It Up is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.

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Damaged or Missing Items

We take great care in packaging our hampers. However, if your order arrives damaged or incomplete, please contact us as soon as possible.

To assist us, we may request:

• Your order number

• Photographs of the damaged item(s)

Please contact us at:
[insert email address]

Each case will be assessed individually to determine the most appropriate resolution.

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Responsibility for Delivery

Once an order has been dispatched, responsibility for delivery rests with Australia Post. Hamp It Up is not liable for delays, loss, or damage that occur after dispatch, except where required by law.